Issue: When editing an automation rule, previously selected scorers do not appear in the scorer dropdown, though they remain applied to the rule and work correctly. Newly added scorers display properly, but existing selections are invisible in the UI. Cause: This occurs due to permission configurations that restrict scorer visibility in the automation rules UI context, even when scorers are accessible in other areas. Resolution: Elevate user permissions to grant organization-level read access for scorers.
Elevate the user’s permissions to include organization-level read access for scorers, which ensures visibility across all UI contexts including automation rules.