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Applies to:
  • Plan -
  • Deployment -

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Summary

Issue: Custom Trace Views do not appear for user, instead after clicking the Views tab the UI is blank. Cause: Viewing custom trace views requires project-level Prompt: Read permission. Resolution: Grant the user Prompt: Read permission.

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Resolution steps

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If the user cannot see custom trace views

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Update project-level permissions

  1. Navigate to Settings > Project permissions.
  2. Click the Users tab and search for the user’s name.
  3. Click the pencil icon to the right of their name.
  4. Ensure the user has the Prompt: Read permission, if they don’t then manually add it by checking the box or add them to a Permission Group that has that Permission on the Project.