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Created
Input
Factuality
Helpfulness
Sentiment
1
Jan 25 2:34 PM
Hi! What's the status of order #12345?
94%
91%
82%
2
Jan 25 2:31 PM
Can I return my order from last week?
91%
88%
75%
3
Jan 25 2:28 PM
What are your shipping rates to Canada?International buyer
88%
86%
79%
4
Jan 25 2:25 PM
I need to change my delivery address
96%
93%
85%
5
Jan 25 2:22 PM
Do you have any discounts for bulk orders?Expansion opportunity
89%
87%
88%
6
Jan 25 2:19 PM
My package arrived damagedSupport risk
92%
84%
45%
7
Jan 25 2:16 PM
What payment methods do you accept?Purchase intent
97%
92%
81%
8
Jan 25 2:08 PM
Where is my refund? It's been 2 weeks!Churn risk
78%
55%
32%
9
Jan 25 2:01 PM
How do I track my order?
95%
90%
77%
10
Jan 25 1:58 PM
Can I pick up my order in store?
93%
89%
84%
11
Jan 25 1:55 PM
When will order #88219 ship?
91%
87%
71%
12
Jan 25 1:52 PM
Can I update the payment method on my order?
95%
90%
80%
13
Jan 25 1:49 PM
Do you ship to PO boxes?
93%
88%
83%
14
Jan 25 1:46 PM
I received the wrong itemSupport risk
90%
86%
42%
15
Jan 25 1:43 PM
Can I cancel my order before it ships?
96%
92%
78%
16
Jan 25 1:40 PM
How long does express delivery take?
94%
91%
86%
17
Jan 25 1:37 PM
Why was my order canceled?Churn risk
84%
79%
38%
18
Jan 25 1:34 PM
Can you resend my order confirmation?
98%
94%
89%
19
Jan 25 1:31 PM
Is gift wrapping available?Purchase intent
92%
89%
87%