Plans
- Starter ($0 platform fee) — Start building and evaluating AI applications for free with generous usage limits. No credit card required.
- Best for individual developers and small teams.
- On-demand usage pricing applies when your usage grows beyond the free-tier.
- Pro ($249/month) — Everything in Starter, plus advanced observability, security features, and higher usage limits.
- Best for growing teams and production applications.
- Lower on-demand usage rates than Starter.
- Enterprise (Custom pricing) — Everything in Pro, plus custom usage limits, advanced security and compliance features, and dedicated support.
- Best for large organizations with enterprise requirements.
- Annual invoice.
Usage limits
Usage limits determine how much data you can log, score, and retain based on your plan. On-demand usage rates apply when your usage grows beyond the included limits on Starter or Pro plans.| Limit | Starter | Pro | Enterprise |
|---|---|---|---|
| 1 GB / month ($4/GB after) | 5 GB / month ($3/GB after) | Custom | |
| 10k / month ($2.50/1k after) | 50k / month ($1.50/1k after) | Custom | |
| 14 days | 30 days | Custom |
Feature availability
The following table shows features that vary by plan. Features not listed here are available on all plans without restrictions.| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| ✗ | ✓ | ✓ | |
| ✗ | ✓ | ✓ | |
| 1 / project | Unlimited | Unlimited | |
| ✗ | ✓ | ✓ | |
| ✗ | ✓ | ✓ | |
| Owner only | Owner, engineer, and viewer | Custom | |
| ✗ | ✗ | ✓ | |
| ✗ | ✗ | ✓ | |
| Google only | Google only | SAML/OIDC providers | |
| ✗ | ✗ | ✓ | |
| ✗ | ✗ | ✓ | |
| ✗ | Click-through | Custom | |
| ✗ | ✗ | ✓ |
Legacy plans: If you signed up before March 16, 2026, you may retain access to features you created even if they’re not listed as available on your current plan tier. See Legacy plans FAQ for details.
Support
All plans include community support.| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Email support | Standard | Priority | Priority |
| Slack support | ✗ | ✗ | ✓ |
| Guaranteed SLAs | ✗ | ✗ | ✓ |
| Custom legal terms | ✗ | ✗ | ✓ |
System limits
These limits apply to all users regardless of plan. They ensure platform stability, prevent timeouts, and maintain performance for everyone.Self-hosted customers can adjust some of these limits. Contact Braintrust for details.
| Limit | Value |
|---|---|
| 100 operations per 10 seconds | |
| 64 KB maximum | |
| 30 seconds | |
| 240 seconds (4 minutes) | |
| 30 seconds (by default) | |
| 1 day | |
| 20 MB |
Next steps
- Visit the Pricing page to estimate your monthly costs
- Change your plan to upgrade or downgrade
- Monitor usage to track costs and set up alerts
- Review the Billing FAQ for common questions